Careloop and PointClickCare Celebrate Partnership, Drive Resident and Family Communication

Posted by Careloop Team on Nov 23, 2020 12:30:00 PM

CareLoop, a concierge experience application for families and patients to directly communicate with their care team, and PointClickCare, the leading cloud-based software platform for the senior care market, are celebrating the success of their partnership. The Boulder-based startup, CareLoop, partnered with PointClickCare in October, 2019. As a result of the partnership, CareLoop was integrated with PointClickCare’s core platform and listed as an integrated solution on the PointClickCare Marketplace.

pointclickcare-logoSince partnering with PointClickCare, CareLoop’s integrated offering has simplified family communication, and saved various care team time so they can focus on what matters most – providing exceptional patient and resident care.

villages-logo“Our partnership with CareLoop has enabled us to efficiently update family members on their loved ones’ progress in therapy,” says Peggy Coffman, DOR Villages Rehab and Nursing Center. “We have reduced the amount of ‘phone tag’ by fifty percent. Careloop is valued by all team members, making communication within the organization better. All team members can comment on family posts as they see appropriate. Their seamless integration with PointClickCare enables patients' family members to join CareLoop to stay in ‘the Loop’.”

careloop-fiji-goss2“From a caregiver or clinicians perspective, integration with PointClickCare removes the complexity of patient and family communication, creating an efficient way for the care-team to communicate with the patient and family without having to go outside their existing workflows and the EHR,'' explains Dr. Foster Goss, CareLoop’s Founder and CEO. “Clinicians can communicate directly with the patient within PointClickCare while empowering patients and their family members to engage in their care”.

chris-beekman“Our Marketplace Partners provide world-class technology and share our deep commitment to ensuring our customers have access to the most powerful, efficient, and effective solutions,” said Chris Beekman, Marketplace director, PointClickCare. “Our partnership with CareLoop, and other Marketplace partners, is testament to our continually growing partner network and ecosystem, and the wealth of possibilities it provides our customers to extend their technology capabilities.”

For more information on CareLoop’s integration with PointClickCare, visit

About CareLoop

CareLoop is dedicated to improving communication and care coordination across our fragmented health system. At CareLoop, we reinvent the patient experience by putting the patient and their family at the center of the conversation, connecting them with their care team and driving better outcomes. Our SaaS-based platform leverages SMART on FHIR and HL7 standards to integrate seamlessly into the electronic health record, the patient portal, or a health system’s existing application. CareLoop brings an elegant, easy to use, modern-day communication to the patient and provider, marking a new era in healthcare communication between provider and patient. To learn more about how we are transforming healthcare, reach out to us.

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Topics: Smart Messaging, Family Communication

Careloop Team

Written by Careloop Team

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