How to respond and comment on messages from the care team.
1: Click on the ‘Reply’ icon found below the message.
2: Enter your message in the text field, and click ‘Post’ once complete.
3: If you wish to direct your message towards a specific person, click the ‘@’ symbol found here and select the from the list. If needed, you can attach any item such as a document or picture with your comment by selecting the paperclip icon found next to the '@' symbol.
4: Once your comment is posted it will appear here under the original message. Should you need to ‘Edit’ or 'Delete' your comment, simply click on the corresponding action item above and you will have the option to edit or delete your comment.Did this answer your question?