Signing up for CareLoop

Step by step instructions for enrolling in CareLoop after being invited by an organization.

Welcome to CareLoop!  The CareLoop platform puts patients, residents, care team members and the family at the center of care conversations. Your organization is inviting you to this platform to improve safety, experience and health outcomes.

You will receive an invite via text message or email.  

Signing up p1

When you click on the provided link in the invite, you will be provided step-by-step instructions to complete enrollment in CareLoop. Please review these instructions before proceeding with the enrollment process.

Step 1:  Download the CareLoop app on your mobile device.

Step 2 :  Return to the invite page and use the unique link to complete the enrollment process.  This will connect you to your user profile and the inviting organization.

Step 3:  Follow the instructions to set your password, complete your profile, and review/accept the CareLoop Terms of Use.

Please Note: The invite link is available for 72 hours after it is received.  If your link is expired and you need to have the invite recent, please reach out to hello@careloop.co for assistance.

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If you are receiving the CareLoop invite via email, please follow the step-by-step instructions below:

Please Note: The invite link is available for 72 hours after it is received.  If your link is expired and you need to have the invite recent, please reach out to hello@careloop.co for assistance.

Invite Email-1

After clicking on the unique provided, you will enter your email address and create a password for your account.

Please Note: If you have already created a CareLoop account previously, select that you have already created a CareLoop password.

Invite Create account (cropped)

Once you have completed your username and password set up, you will have 48 hours to confirm your email address.  An email will be sent to your provided email for verification.  

Please Note: If you mistakenly added an incorrect email, select 'Wrong email address?' to update with the correct email address.

Confirm email

Next, enter your First & Last Name and select a profile image (optional): 

Details

And then review and accept the CareLoop Terms of Use.

TOS

After accepting terms of use, you will be taken to the CareLoop feed.  Click on 'View Family and Friends' to be taken to the CareLoop feed for your family or friend. For first time CareLoop users, an introductory slide show will provide a brief tour of CareLoop.

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